Privacy Policy
Last updated: October 2026
This policy explains what information Canvas Done (“we”, “us”) collects when you visit canvasdone.com or place an order, and how we use it.
Information we collect
- Order information: your name, email, shipping and billing address and the items you buy.
- Payment information: payments are processed by PayPal. We do not see or store your full card number.
- Messages: anything you send us through email or our contact form.
- Website data: basic technical data such as browser type, pages visited and cookies needed for the cart and checkout to work.
How we use it
- To make, ship and deliver your order and send you order and tracking emails.
- To answer your questions and handle returns.
- To prevent fraud and keep the website secure.
- To understand how the site is used and improve it.
Who we share it with
We share only what is needed to run the store: PayPal for payments, shipping carriers (USPS, UPS, FedEx) to deliver your order, and our website hosting and email providers. We do not sell your personal information.
Cookies
We use cookies to keep items in your cart, run checkout and remember your cookie choices. You can accept or decline non-essential cookies in the cookie banner, and you can clear cookies in your browser at any time.
How long we keep it
We keep order records as long as needed for taxes, accounting and returns. You can ask us to delete other personal information at any time.
Your choices
You can ask to see, correct or delete your personal information by emailing info@canvasdone.com. We will reply within 30 days.
Children
Our website is not meant for children under 13, and we do not knowingly collect their information.
Contact
Questions about this policy? Email info@canvasdone.com.